Privacy Policy & Data Protection

To facilitate travel package reservations, flight bookings, hotel accommodations, and customized itinerary planning, Snapingo collects the following categories of information:

Snapingo processes your personal data strictly for legitimate business operations and travel service execution:

• Fulfilling Bookings & Reservations: Communicating passenger itineraries to airlines (e.g., IndiGo, Air India, Emirates), hotels (e.g., Taj, Marriott, ITC), and ground transport operators.
• Concierge & Customer Support: Processing "Plan My Trip" inquiries, assigning dedicated travel experts, sending automated WhatsApp/SMS booking confirmations, and delivering flight vouchers.
• Financing & EMI Facilitation: Coordinating Zero-Cost EMI eligibility checks through approved partner banking institutions.
• Service Personalization & Promotions: Displaying geo-targeted promotional discounts, local support hotlines, and travel advisories.
• Legal Compliance & Safety: Complying with aviation mandates, tax compliance regulations (GST / TCS reporting), and fraud prevention protocols.

We do not sell, trade, or rent your personal information to third-party advertisers. Your information is shared only under strict data-protection agreements with:

• Airlines & Hospitality Suppliers: Verified airline carriers, hotel partners, and local ground transfer operators solely for booking fulfillment and passenger manifest compliance.
• Payment Gateways & Financial Partners: Authorized payment processors (e.g., Razorpay, Stripe, Easebuzz) and banking institutions providing Zero-Cost EMI subventions.
• Concierge & Communication Tools: Enterprise communication APIs (WhatsApp Business API, Twilio, SendGrid) and customer relationship management (CRM) systems to deliver timely travel notifications.
• Regulatory & Legal Authorities: Government bodies, customs, immigration, and law enforcement agencies when mandated by statutory requirements.

• Encryption: All data transmitted between your browser and Snapingo is encrypted using Transport Layer Security (TLS 1.3). Sensitive records and identity documents are encrypted at rest using AES-256 standards.
• Access Control: Strict role-based access control (RBAC) ensures only authorized concierge personnel and operational agents access booking files.
• Data Retention: Personal booking data is retained for the duration required to service your travel, handle tax and accounting compliance, and resolve potential post-travel claims, after which it is securely purged or anonymized.

Snapingo utilizes essential, analytical, and functional cookies to ensure responsive site performance, remember user currency and trip preferences, and evaluate website traffic patterns. You can manage or disable non-essential cookies through your browser settings without impacting core browsing functionality.

Depending on your jurisdiction, you possess the following statutory rights regarding your personal data:

• Right to Access & Portability: Request a copy of the personal information Snapingo maintains regarding your profile.
• Right to Rectification: Request correction of incomplete, inaccurate, or outdated traveler details.
• Right to Erasure: Request the deletion of your personal data, subject to statutory record-retention requirements under taxation and aviation laws.
• Right to Withdraw Consent: Opt-out of marketing communications and promotional newsletters at any time via one-click unsubscribe links.

Snapingo does not knowingly collect personal information directly from individuals under 18 years of age without verifiable parental or legal guardian consent. Minor traveler details required for flight ticketing and hotel family occupancy must be provided directly by an adult guardian.

Snapingo reserves the right to amend this Privacy Policy periodically to reflect technological improvements, regulatory updates, or changes in operational practices. Any material modifications will be reflected with an updated “Effective Date” at the top of this document.