Frequently Asked Questions

Our packages are all-inclusive by default: flights, hotel stay, airport & local transfers, meals as per the itinerary, and guided sightseeing, bundled into a single booking. Each package page lists exactly what's included and excluded before you book.

Yes. Every package is a starting template, not a fixed itinerary. Reach out via WhatsApp, call, or our "Plan My Trip" concierge desk with your dates and preferences, and a travel expert will requote it for you.

Listed prices are per person, starting from, and reflect current availability and season. Because pricing depends on real-time flight and hotel availability, the final quote is confirmed only once you speak to a travel expert and the booking is paid for.

Tap "Plan This Trip" or message us on WhatsApp from any package or destination page with the package name and your travel dates. A travel expert will confirm availability, share the final quote, and take it from there.

Standard online payment, plus Zero-Cost EMI through our partner banks and payment gateways. EMI approval, credit limits, and interest subvention are at the discretion of the partner bank, not Snapingo.

Most packages require 75% advance at booking, with the remaining 25% payable on arrival. Himachal packages need 50% advance. 4-star/5-star hotel and luxury packages require full payment upfront. We accept Bank Transfer (NEFT/RTGS/IMPS), UPI, and Cheque.

Package prices are subject to applicable GST and, for international packages, Tax Collected at Source (TCS) as mandated by the Government of India. These are shown separately at the time of final quotation.

No - only one promotional coupon or discount code can be redeemed per booking.

The token/advance payment is non-refundable in all cases. Cancelling 15+ days before departure attracts a 25% to 50% fee; inside 15 days, or a no-show, forfeits the full amount. Flights on non-refundable fares follow the airline's own policy regardless of this timeline. Full details are on our Cancellation & Refund Policy page.

Once a cancellation is approved, refunds are credited to your original payment method within 7 to 14 business days from when the airline/hotel/transport partner confirms the cancellation.

For most international destinations, yes. Snapingo offers visa facilitation guidance as an advisory service, but the traveler is responsible for securing the required visa, and the final grant of entry rests solely with the destination country's immigration authorities.

Your passport should be valid for at least 6 months beyond your planned date of return for any international trip - this is a standard requirement across airlines and immigration checkpoints, not just ours.

Yes, 24/7 trip support over WhatsApp and phone for the duration of your trip - the same team stays reachable after you've paid, not only at the booking stage.

Flight delays, schedule changes, and cancellations are governed by the airline's own policy, and Snapingo isn't able to override them. That said, message us as soon as it happens - we'll help you sort out rebooking, hotel, or transfer adjustments with the respective supplier.